FAQ

FREQUENTLY ASKED QUESTIONS

 

1) What is your deposit policy?

​Most of our babies are reserved before they are weaned.  As a result, we strongly 
recommend you place a deposit to reserve a baby.  Our orders are filled on a first 
come, first served basis.  

2) Do you sell unweaned babies?

 

Typically, no. We occasionally sell unweaned babies to EXPERIENCED hand feeders 
only.  By experienced, we mean someone who has successfully hand fed at least 25 
baby parrots from at least 3 weeks of age until they are weaned.  We will not sell 
any bird at under 3 weeks of age. We WILL verify that you actually have experience.  
We do NOT offer a guarantee on unweaned babies.  We reserve the right to refuse 
to ship any baby if we feel it will be detrimental to the health of the chick.


3) Is it true that I have to be careful about the use of chemicals around my bird?

 

​Toxic fumes that are present in your house can kill your bird in just a few minutes.  
For example, the use of Teflon® coated pans has been linked to many avian deaths, 
particularly if food is burned and smoke and/or fumes are present.  Obviously, any
 pesticides or other chemical fumes are toxic and potentially fatal as well.  Many 
household cleaners on the market today can kill your bird and harm your family.  
If toxic fumes are present in your home, immediately open windows and doors, and
 move your bird(s) to a well ventilated area.  To prevent toxic cleaners from harming 
your bird (and your family), consider switching to a safer alternative that is just as 
effective.  You can find information about creating a healthier and safer home for
 you and your family by emailing us.   Click HERE to submit a request for more info.  
You can request more info about outstanding cleaning supplies that are safer 
and effective. 


4) Will my baby parrot bond with me if I don't participate in the hand feeding?

 

Absolutely.  We sell almost all of our babies fully weaned.  If you continue to offer your
 baby parrot a healthy environment, diet, and lovingly socialize it, your baby will form 
a strong bond.  In fact, we believe that a baby who is properly weaned and socialized 
by experts will be healthier physically, mentally, and emotionally.

5) Are males or females better pets?

 

There are a lot of myths and opinions surrounding the gender and personalities of birds.  
I believe with proper socialization, either gender makes for a wonderful pet.  If you are 
simply curious about which gender your baby parrot is, please inquire about our optional 
DNA test .  We usually get the results in a few days. 

6) Do you ship?

 

Yes, we ship all over the United States and Canada (and occasionally other countries).  
We ship via the airlines.  We use only counter to counter shipping.  The bird will be in
 temperature controlled and pressurized cargo areas at all times.  We are certified 
known shippers with three airlines.  For the safety of the bird, we will not ship on 
days with extreme weather, extreme traffic, or shortened cargo hours.  We only ship 
during conditions most favorable for the bird.  If you have your bird shipped, we will 
inform you of all the pertinent information, including flight number(s), arrival times,
 etc.  Shipping insurance is available for a nominal fee.  If shipping to Canada, 
Puerto Rico, etc., please be aware that additional time, permits, fees, and charges 
are mandatory. We reserve the right to refuse to ship any baby if we feel it will be 
detrimental to the health of the chick.

7) Do you have a health guarantee?

 

Yes.  We offer a limited genetic health guarantee starting when the bird leaves our 
facilities.    You may not expose the bird to any other birds or any used bird equipment
 (cages, toys, perches, etc.) during the guarantee period.   You may, at your expense,
 get the bird examined by a certified avian veterinarian.   Should a health problem be
 determined that cannot be cured, we will, at our discretion, replace the bird with one 
of the same kind, or refund your money. Because we can not control what happens 
when the bird leaves our facility, we DO NOT guarantee against contagious illnesses
 or illness related to bacteria. 

8) Should I quarantine my bird?

 

Yes.  All birds moving from one location to another should be quarantined if there are
 other birds in the home.  When a bird comes into a new environment, s/he is exposed 
to many new sources of bacteria, both good and bad.  Further, being moved into a new 
home causes at least some stress to the bird.  Quarantine reduces stress on the bird
 and slows down the introduction of "new" bacteria (both good and bad) for the new 
bird. 

9) Can I tour your aviary?

 

No.  Full Nest Aviary is just that: an aviary.  We are not a zoo or an educational 
field-trip for you or your children.  Striking the perfect balance to make a pair of birds
 feel comfortable mating and raising babies is difficult.  Leading strangers through the
 aviary while a Mom and Dad bird are protecting babies makes them feel unsafe and 
distracted.  It is not fair to the parents OR the babies, and it is counterproductive for
 the aviary.  Further, many people who are considering buying a bird go to many 
different pet stores, bird fairs, and aviaries.  For bio-security measures, it is unsafe 
to allow people in the aviary who have possibly been exposed to sick birds at other
 facilities.